Privacy Policy

Fort Smith Garage Door Co. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy

explains what information we collect when you visit faydoor.com or contact us, how we use that

information, and the choices you have. By using our website or providing your information to us,

you agree to this Privacy Policy.

Information We Collect

Information you provide. When you request service, request a quote, sign up for text

messages, or contact us, we may collect your name, phone number, email address, service

address, and details about the work you need.

Information collected automatically. When you visit our website, we may collect basic

technical information such as your IP address, browser type, the pages you view, and the date

and time of your visit. We use cookies and similar technologies to help the site function and to

understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Respond to your requests and schedule service.

• Provide estimates and complete the work you request.

• Send informational text messages such as appointment reminders, dispatch notifications,

and service updates.

• Send marketing messages such as offers and promotions, when you opt in.

• Improve our website, services, and customer experience.

• Meet our legal, tax, and operational requirements.

Text Messaging

When you provide your phone number and opt in, you agree to receive text messages from

Fort Smith Garage Door Co. These may include informational messages such as appointment

reminders, dispatch notifications, and service updates, as well as marketing messages such as

offers and promotions. Message frequency varies. Message and data rates may apply.

To stop receiving messages, reply STOP at any time. After you reply STOP, you will receive

one confirmation message and we will not send further texts unless you opt in again. For help,

reply HELP or email us at info@faydoor.com.

We do not sell, rent, or share your opt-in data and phone numbers with third parties for

marketing or promotional purposes.

How We Share Your Information

We may share your information with service providers who help us operate our business, such

as scheduling, dispatch, payment processing, and communication platforms, and only as

needed to provide our services. We may also share information when required by law or to

protect our rights, property, or safety. As stated above, we do not sell, rent, or share your opt-in

data and phone numbers with third parties for marketing or promotional purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to operate properly and to understand how

the site is used. You can adjust your browser settings to limit or block cookies, though some

features of the site may not work as intended if you do.

Data Security

We use reasonable measures to protect the information we collect. No method of transmission

or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

• Text messages: reply STOP at any time to opt out.

• Marketing emails: use the unsubscribe link, or contact us to be removed.

• Your information: contact us to review or update the information we hold about you.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect

personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective

date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Fort Smith Garage Door Co.

Phone: (479) 646-4644

Email: fortsmithgaragedoor@gmail.com

Mailing address: fortsmithgaragedoor@gmail.com